Vulkan Vegas Casino - Der Spieler hat Mühe, seine Gewinne abzuheben.

I played with the vulkan vegas first deposit bonus.

Unfortunately, I couldn't win during the real bonus, and I was lucky enough to win after entering the bonus.

I asked support, "Did you have any problems with my play? Can you withdraw?" Support said, "Of course you can withdraw. Congratulations."

It took 5 days after I applied for withdrawal, so I submitted kyc and waited.

I asked support if I couldn't withdraw money on the 6th day.

Support says. "Be sure to withdraw, please wait."

Even if I ask when I can withdraw money, I will not tell you anything clear and I will only be told to wait anyway.

I saw casino.guru and saw the bad reputation of vulkan vegas.

Another week has passed.

If you were looking at casino.guru, you probably didn't play at vulkan vegas.

I can only wait.

I pray that you will be withdrawn.

I played with the vulkan vegas first deposit bonus.

Unfortunately, I couldn't win during the real bonus, and I was lucky enough to win after entering the bonus.

I asked support, "Did you have any problems with my play? Can you withdraw?" Support said, "Of course you can withdraw. Congratulations."

It took 5 days after I applied for withdrawal, so I submitted kyc and waited.

I asked support if I couldn't withdraw money on the 6th day.

Support says. "Be sure to withdraw, please wait."

Even if I ask when I can withdraw money, I will not tell you anything clear and I will only be told to wait anyway.

I saw casino.guru and saw the bad reputation of vulkan vegas.

Another week has passed.

If you were looking at casino.guru, you probably didn't play at vulkan vegas.

I can only wait.

I pray that you will be with drawn.

私はvulkanvegasの初回入金ボーナスを使ってプレイしました。

リアルボーナスの間は残念ながら勝つ事が出来ず、ボーナスに入ってからラッキーな事に大勝利しました。

私はサポートに聞きました、「私のプレイは問題がありましたか？出金は出来ますか？」サポートはいいました、「勿論出金出来ます。おめでとう」。

出金申請をしてから5日はかかるとの事だったので、私はkycを提出し、待ちました。

6日目にまだ出金出来ないのかと、サポートに聞きました。

サポートは言います。「必ず出金出来る、お待ちください。」

いつ頃出金できるか聞いても明確な事は教えてくれずとにかく待って下さいとしか言われません。

casino.guruを見てvulkanvegasの悪評を見ました。

もう1週間が過ぎました。

casino.guruを見ていたらvulkanvegasでプレイしていなかったでしょう。

私は待つことしか出来ません。

出金される事を祈ります。

I played with the vulkan vegas first deposit bonus.

Unfortunately, I couldn't win during the real bonus, and I was lucky enough to win after entering the bonus.

I asked support, "Did you have any problems with my play? Can you withdraw?" Support said, "Of course you can withdraw. Congratulations."

It took 5 days after I applied for withdrawal, so I submitted kyc and waited.

I asked support if I couldn't withdraw money on the 6th day.

Support says. "Be sure to withdraw, please wait."

Even if I ask when I can withdraw money, I will not tell you anything clear and I will only be told to wait anyway.

I saw casino.guru and saw the bad reputation of vulkan vegas.

Another week has passed.

If you were looking at casino.guru, you probably didn't play at vulkan vegas.

I can only wait.

I pray that you will be withdrawn.

Dear hpptms,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please advise if your account has been fully verified? Have you been advised why you can’t withdraw your winnings? Is it an internal casino system issue, or it’s related to your account only?

Please understand, without verifying your account, you won’t be entitled to any withdrawals.

Lastly, could you please advise the exact URL of the casino website?

I believe we will be able to help you to resolve this issue and receive your winnings as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

As the problem has been successfully resolved, we will now close the complaint as ‘resolved’ in our system. Thank you very much, hpptms, for your cooperation and confirmation, and please don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Petronela

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