Evobet Casino - Die Gewinne des Spielers wurden storniert.

Hello, I am sorry to report that I was the victim of a scam by evobet. They stole 1,700 dollars from me, alleging that I violated rules related to surebet, which I never did. More than a month ago I registered in this house activating the welcome bonus by depositing 150 usd and they doubled my deposit once the rollover was completed, I was left with a balance of 1000 dollars which I wanted to withdraw after a day of requesting the withdrawal They cancel it saying that my account was being reviewed by the security department and that this could take a long time so I decided to continue betting this time with real money reaching the sum of 1700 usd at my insistence that they enable withdrawals they answer me Saying that my earnings were removed from my account due to the terms that according to them I violated, which is totally false, I have continued to claim for my earnings to be returned, but they excuse themselves by saying that the decision is irrevocable. I would like you to help me try to appeal. that decision and that they give me my money back thanks

hola Lamento informar que fui víctima de estafa por parte de evobet me robaron 1700 dólares alegando que infrigi normas relacionadas con la surebet la cual nunca realize . hace mas de un mes que me registre en esta casa activando el bono de bienvenida depositando 150 usd y ellos me duplicaron el deposito una ves completado el rollover quede con un saldo de 1000 dolares el cual quise retirar despues de un dia de solicitar el retiro ellos lo cancelan diciendo que mi cuenta estaba siendo revisada por el departamento de seguridad y que esto podia tardar mucho tiempo entonces decidi seguir apostando esta ves ya con dinero real llegando a la suma de 1700 usd ante mi insistencia para que me habiliten los retiros ellos me responden diciendo que mis ganancias fueron eliminadas de mi cuenta debido a los terminos que segun ellos yo infringi lo cual es totalmente falso he seguido reclamando para que me devuelvan mis ganancias pero ellos se escusan diciendo que la descicion es irrevocable quisiera que me ayudaran a tratar de apelar esa decision y que me devuelvan mi dinero gracias

Dear carlitoslopez,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. We will contact the casino and ask for their assistance in resolving this issue, but, before we do so, could you please advise which games you have been playing (live games, slots, or multiplayer)? Was your account successfully verified in the past?

Were you advised specifically which rule has been broken and why your winnings have been cancelled?

I hope, we will be able to help you resolve this case as soon as possible.

Best regards,

Petronela